“We purchased our Megaplot 3D hotwire cutting machine in 2014. We’ve been amazed with the ingenuity and quality of the machine. Megaplot offers fantastic value for money and some of the best after sales support in the Market”.
Jeremy Smith, Director of Custompac Ltd (UK)
“I have dealt with Rafal at Megaplot for a number of years and, whenever we have requested parts or had an issue with our foamcutter or CNC machine, have found his quick response and professionalism second to none. We are based in New Zealand so were concerned about how we would get on dealing with a company over in Poland, but are extremely happy with Megaplot!”
Karen van Tiel, Accumen Shapes Ltd. (NEW ZEALAND)
Demand Products has been the exclusive North American distributor for Megaplot since 1999. During that time we’ve been impressed many times over by Megaplot’s consistent commitment to delivering only the highest quality products. Never one to rest on its laurels, Megaplot is continually evolving to stay current with technology. Whether it’s implementing a better cable or updating new controller software, the technicians at Megaplot are always looking for new ways to enhance and improve the capabilities of the machines.
When it comes to support services, we couldn’t be more pleased. Megaplot provides FREE lifetime upgrades on all of their software. Every machine installed by Demand Products has a 5 year hardware warranty. They have always stood by the warranty, even going beyond expectations to cover some parts when it wasn’t 100% clear it was their responsibility. That kind of support is second to none.
Aligning with a partner that delivers on its promises and values market reputation so highly has been wonderful. We look forward to continuing our relationship for years to come.
When it comes to support services, we couldn’t be more pleased. Megaplot provides FREE lifetime upgrades on all of their software. Every machine installed by Demand Products has a 5 year hardware warranty. They have always stood by the warranty, even going beyond expectations to cover some parts when it wasn’t 100% clear it was their responsibility. That kind of support is second to none.
Aligning with a partner that delivers on its promises and values market reputation so highly has been wonderful. We look forward to continuing our relationship for years to come.
Chris Johnson, Demand Products Inc. (UNITED STATES OF AMERICA)
We are the leading factory in Sweden for signs, logos and models in EPS/XPS, acrylic, foamed PVC and such. We currently own 2 foam cutters and 1 Laser made by Megaplot. We are extremely satisfied working with Megaplot. Pre-sales, sales and after-sales/technical service excels at their points. Fast response, fast deliveries of material/parts when needed. Accurate, easy to use software for machines. Our experience of Megaplot is all the best in any way. We see a bright future together with Megaplot.
Johan Ljoner, co-owner of ScandExpo AB (SWEDEN)
The Max Frank GmbH & Co. KG purchased the MegaPlot hotwire cutting machine in 2014. We use a multi-wire-system, a single-wire-system and a turntable to produce formwork elements for the construction industry.
We are very satisfied with the machine, the price-performance ratio and the extremely good after-sales support.
Helmut Gürster, Max Frank GMBH & CO. KG (GERMANY)
We are happy to work with Megaplot since 2009. The support have been fast and accurate. In these years if we have had problems they were solved always. I would like to point that their warranty covers every elements on the machines, even those that in some other suppliers are considered as consumable that is not covered by warranty. We have and satisfied customers that bought second machine from Megaplot after their first purchase, this prove that good quality and reliability makes loyal clients.
George Velchev, Commercial Manager of VNG Trading Ltd. (BULGARIA)
"The equipment of Megalot is very stable with high accuracy, which can meet our needs. For problems we propose, engineers could quickly give a response, which is very good. Thank you."
Haibin Wang, Shanghai Gongginshi Industrial Go Ltd. (CHINA)
"When we ordered the T2500 MegaPlot and began playing the game changed, the machine opened new Opportunities in our Market, we took the advantage of the third dimension. With Megaplot machines and some hand craft we can do anything, there's no limitation for our imagination. After seven years we made a lot of creations for 3D SIGNAGE, Internal design, enlargement signs and many more.... Seven years of smooth works reflect exceptional support effort, that’s driven by Megaplot and agent. Thank you Megaplot great team."
Sama Amman (AMMAN, JORDAN)
"I have been working as Megaplot agent in Israel for over five years. The equipment is very reliable, effective and well built. Still our clients have required support from time to time. The response from Megaplot has always been immediate and generous. I wish all my suppliers were as effective and service minded as Megaplot."
Amir Ghitis, KLA Trade & Engineering (ISRAEL)
"Since this is our second model of foam cutter from MegaPlot over the years we can only tell its reliable machines. But sometimes questions pop-up and in those cases Rafal at Megaplot always been very fast and helpful in his response."
Martin Danning, Sign Up Form & Dekor (SWEDEN)
“We are EPS manufacturer in Slovakia. We mainly use Megaplot® machines for sloped roof insulation which provides the required positive slope to drain water on roof. We are really satisfied with this company, because quality of the machine is perfect and technical support respond quickly & accurately.”
Roland Józsa, R.G.-PLAST ltd. (SLOVAKIA)
Meine Entscheidung für meine kleine Firma eine CNC Säge für Schaumstoff zu kaufen resultierte aus der Unzuverlässigkeit meines Lieferanten. Nach einer aufwändigen Suche im Internet fand ich Deine Seite bei Alibaba. Es hätte noch eine billigere Maschine in China gegeben - aber nur bis Freihafen Hamburg - und volle Zahlung bei Auftragsvergabe. Das war mir zu unsicher - so schrieb ich Dir. Als es um Zahlungsmodalitäten ging - fällt mir auf Anhieb ein Satz von Dir ein - "Wir sind keine Spezialisten für Geldeintreiben sondern für preiswerten Maschinenbau". Alles weitere lief sehr proffesionell und termingerecht ab. Die Maschine wurde morgends um 9:00Uhr angeliefert und aufgebaut. Da Du mir die Software schon vorher zur Verfügung gestellt hattest, haben wir um 13:00Uhr unsere ersten Teile geschnitten.
PERFEKT
Nun läuft die Maschine seit Juni 2012 weitgehend störungsfrei. bei ca 600Tagen -- 1x 3Tage Ausfall -- insgesammt 4Tage Service und Drahtwechsel. Zur Verfügung stehende Zeit 98,89 %. Genial im Vergleich zu anderen Maschinen. Im 1Schichtbetrib benötigen wir ca 1x im Monat einen neuen Draht. 1x in der Garantiezeit war ein Induktionsgeber defekt. Durch die schnelle und problemlose Hilfe durch Dich lief die Maschine wieder nach 3Tagen. 3x hatten wir Probleme mit der x Kette - war aber selbst verschuldet - da meine Mitarbeiter immer mit dem Block auf den Sägetisch steigen - die daraus resultierende Querbeschleunigung ist zuviel für die kleine Kette. Wenn ich einen Wunsch äussern darf : Diese Kette hätte ich gern etwas stärker ausgelegt. 1x haben wir ein Führungsrad wegen Verschleiss ausgetauscht.
Da ich zu Anfang kein Geld für die "Garage" hatten haben wir die Maschine ohne Staubschutz gekauft. In dem ersten Jahr hat diese Maschine genügend Geld eingebracht um die "Garage" nachzurüsten. Auch dafür einen großen Dank an Dich für den erstklassigen Support. Heute würde ich die Maschine direkt mit den Stauschutz kaufen. Unsere Maschine ist grössenmässig ausreichend um ganze Blöcke zu verarbeiten. Da wir aber hier im Hause ungenügend Platz dafür haben, schneiden wir die Blöcke gedrittelt.
Die Schnittqualität ist bei Schaumstoff sehr gut - wenn man sich entsprechende Konfigurationsdateien ablegt für die entsprechende Qualität. Man darf in diesem Preisbereich natürlich keine Geschwindigkeitsrekorde verlangen - wichtig ist - die Maschine arbeitet komplett ohne Überwachung - und dann ist es egal wie lange es dauert. Block rein - anstellen - weggehen - warten - abräumen - simpel. Ich habe viel Erfahrungen mit anderen CNC-Maschinen gesammelt und auch an diesen mitentwickelt. Eine dermassen problemlose Integration in eine bestehende CAD/CAM Lösung habe ich noch nie gehabt.Weiter halte ich den Aufbau der Maschine aus Standardbauteilen für sehr Zukunftssicher. (Fischertechnik für Erwachsene)
Alles zusammen ergibt sich ein rundes Bild - einfach nur empfehlenswert.